Privacy policy

Privacy Policy

Paynfinity Ltd. (hereinafter “Paynfinity” or “The Company”) makes available to users its “Privacy and Data Protection Policy” in order to make known the conditions and obligations governing the processing of personal data, in strict compliance with applicable regulations (UK GDPR and EU GDPR) and with full respect for the privacy, honour, intimacy and self-image of individuals.

1. Data controller

The personal data provided by you through the domain paynfinity.com will be collected and processed by the parent company:

  • Company name: Paynfinity Ltd.

  • Trade Name: Paynfinity

  • VAT / NIF: GB170505924

  • Registered Office: 6/7 St. Mary At Hill, Unit 3, London, England, EC3R 8EE (United Kingdom).

  • Telephone: +44 7756 301966

  • Email for privacy issues: info@paynfinity.com

2. Purpose and legal standing

Each Paynfinity data collection form or channel incorporates the basic information in which it is detailed:

  • Purpose: specific purpose of the processing (e.g. management of the contracted service, sending of newsletters, management of requests for information or invoicing).

  • Legitimation: consent of the data subject, performance of a contract (Paynfinity Terms and Conditions) or legitimate interest of the Company, as applicable.

  • Conservation: the period for which your data will be stored or, alternatively, the criteria for determining this period (generally for the duration of the business relationship or for the years necessary to fulfil legal and fiscal obligations).

  • Target group: entities external to Paynfinity that may receive your data (e.g. hosting providers, payment gateways or tax advisors).

  • Rights: instructions for exercising the rights of access, rectification, deletion, limitation, opposition and portability.

We recommend that you read this information carefully before providing any data.

3. Security measures

Paynfinity will treat your data with absolute confidentiality and will maintain the duty of secrecy, adopting the necessary technical and organisational measures to guarantee the security, integrity and availability of the data, avoiding its loss, alteration, unauthorised access or illicit processing, in accordance with current internet security standards.

4. Responsibility of the user

The user guarantees that he/she is over 18 years of age and that the data provided is true, accurate and up to date. In the event of providing data of third parties, he/she declares that he/she has their prior authorisation and that he/she has informed them of this Policy. The user will be responsible for the veracity of the data and for any damage resulting from their lack of veracity.

5. Rights of data subjects

You can at any time:

  1. Access to their data and to know their origin, purpose and recipients.

  2. Rectify inaccurate or incomplete data.

  3. Delete data when they are no longer needed («Right to be forgotten»).

  4. Limit treatment in certain circumstances.

  5. Oppose to processing for legitimate reasons.

  6. Portability: request the transfer of their data to another data controller, where technologically appropriate.

  7. Withdraw consent at any time (without affecting the lawfulness of previous processing).

To exercise your rights, please send your request indicating «Data Protection» together with a copy of your identity card to:

  • Postal mail: 6/7 St. Mary At Hill, Unit 3, London, England, EC3R 8EE.

  • E-mail: contacto@paynfinity.com

If you consider that any of your rights have been infringed, you can lodge a complaint with the relevant supervisory authority. In the UK this is the ICO (Information Commissioner's Office), and if you live in Spain, you can also contact the AEPD (Spanish Data Protection Agency).

6. Transfer of data

The data collected may be communicated to service providers necessary for the management of our purposes (technological infrastructure providers, payment services, administrative management, etc.). They will not be passed on to third parties for other commercial purposes without your express consent, unless legally obliged to do so.

7. Specific treatments

User Registration and Paynfinity Services

  • Responsible: Company Creation Centre Ltd.

  • Purpose: Management of user registration, provision of contracted services, invoicing and technical support.

  • Legitimation: Execution of the service contract.

  • Target group: Providers of infrastructure and means of payment.

Contact / Support Form

  • Responsible: Company Creation Centre Ltd.

  • Purpose: To deal with queries, doubts about the platform or incidents.

  • Legitimation: Legitimate interest of Paynfinity and the data subject in resolving the query.

  • Target group: Internal support department.

Newsletter / Commercial Communications

  • Responsible: Company Creation Centre Ltd.

  • Purpose: Sending news about the platform and promotions.

  • Legitimation: Consent of the data subject (tick box).

  • Target group: Email marketing service provider.

8. International Transfers and Localisation

As the responsible company is located in the United Kingdom, your data will be processed in that jurisdiction.

The United Kingdom has a Adequacy Decision approved by the European Commission, which ensures that the level of protection of your data is equivalent to that of the European Union. Therefore, the flow of data between your devices (if you are in the EU) and our servers in the UK is fully lawful and secure.

If we transfer to countries outside the UK or the European Economic Area (e.g. technology providers in the US), we will ensure an adequate level of protection through standard contractual clauses.

9. Cookie policy

For information about the cookies used on this website, please see our Cookie Policy available in the relevant link at the bottom of the page.

10. Modifications

Paynfinity may update its Privacy Policy to adapt it to changes in legislation or services. Any updates will be published in this section.

Date of last update: 27 November 2025.